The Startdeliver Story

By pioneering the next generation SaaS platform for Customer Success, we empower organizations to make an unparalleled impact. 

We're not just a company, we're a movement. Join us in the journey to elevate customer experiences, reduce churn, and fuel accelerated growth. Together, let's do more than the right things – let's do the things that matter most. Let's create value that lasts. 

In a nutshell:

What is Startdeliver?

  • A purpose built Customer Success Platform
  • Aggregates all your customer data
  • Helps companies drive customer actions
  • Essesntially: Help CS teams do the right things.
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Our people:

Our amazing team

  • Success starts here
  • Everyone is a builder
  • Transparency all the way
  • Grow together while having fun
Startdeliver team

Meet our founders 

Our founders have a long background in SaaS and growing successful companies. We know what it takes to build a world class company and it starts with a world class team.

Johan Nilsson, CEO -“We saw this gap in the market and therefore decided to create a platform that gives our customers the structure, the overview and the know-how that is needed to improve NRR.”

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Olof

Olof Nilsson, CTO - "For me, it was important to create a platform that was user friendly and could empower the Customer Success Manager to be their best. We also wanted very smooth integrations, because this is not where you as a customer should put your time."

Loved by fast growing SaaS businesses

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We tried several competitors to Startdeliver but none could compare in the flexibility. We wanted a dynamic easy to use tool with the possibility of adding integrations as we develop and switch between different solutions. 

Mattias Österberg

Product Manager

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Thanks to Startdeliver we are able to create better internal processes and activities which supports our focus on Net Retention. We are satisfied with our partnership and we would happily recommend the tool to people working within SaaS and Customer Success

Anna Ferreira Gomes

Chief Revenue Officer

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Ask yourself the following questions. Do we keep track of our customers? Do we know what their usage is and what actions we should take? What actions we do take?, and how we follow up those tasks? If you can't answer these questions, you should get Startdeliver.

Philip Simon

Customer Success Manager

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I use Startdeliver in my everyday work and I really love the tool! It helps me to prioritize and have structure in my work!

Chloé Ekeram

Customer Success Manager

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Startdeliver gave us structure, overview,  and the know-how to start acting proactively in our Customer Success

Marcus Johansson

CEO & Founder

Meet us and our platform:

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